Here's a little bit about the author of this blog in her own words:
"Heidi Hewett has dedicated her career to educating people on the use of AutoCAD software. She began using AutoCAD as a student in 1986 and soon after earning her B.S. in Architectural Engineering, Heidi transitioned from an Autodesk customer to an Autodesk employee. During her career at Autodesk, Heidi has held a variety of positions including Product Support Technician, Training Specialist, and Senior Applications Engineer. In her current role as the AutoCAD Technical Marketing Manager, Heidi assists the marketing team in developing and delivering technical marketing material for AutoCAD. She continues to educate Autodesk customers, partners, and employees through Webcasts, seminars, and her AutoCAD Insider blog. It is her passion for education that inspired Heidi to earn an M.S. in Technical Communication and an M.A. in Information and Learning Technologies."