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Customer Service Representative


  • Office National
  • 09/26/21
  • New York City, NY
  • 10001
  • $35 / Hourly
  • Full-Time
A customer service representative (CSR) also called an agent is a person who works in a call or contact center and helps customers with their issues. They may do this using a variety of channels, including phone, chat, email and social media.

Customer service representatives, customer service advisors, or customer service associates interact with customers to handle complaints, process orders, and provide information about an organizations products and services. Customer service representatives answer questions or requests from customers or the public.

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